Closing Date: 3rd August 2018

Success Human Resource Centre Pte Ltd
Customer Service Officer - Entitled to Flexi Benefits (Travel industry)

Salary: 2000.00

Customer Service Officer

Mountbatten Area

5.5 days’ work week

Basic + Entitlements (E.g. Flexi Benefit)


  • Assist members on vacation inquiries
  • Assisting members in planning their holiday destination through telephone calls
  • Act in a responsive manner to provide alternative choices and meeting members’ vacation needs
  • Process member holiday transactions and accounts activity using the exchange system
  • Complaint Handling

Working hours:

  • Mon to Fri (6am to 3pm / 7am to 4pm / 8am to 5pm)
  • Alternate half Saturdays

Mountbatten Area


  • Diploma/degree holders with at least 2 - 3 years’ sales experience preferably from the travel-related industry or a call centre environment
  • Excellent sales skills and demonstrated track record in meeting weekly/monthly targets
  • Team player with effective customer service skills and ability to thrive under pressure
  • Proficient with English and one additional language to service Asian members.
  • Experience in handling Australian Market is advantageous

Interested applicants, kindly email your detailed resume (MS Word format is preferred): (Reg No: R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
1 Sophia Road, Peace Centre,
#06-23/29 Singapore 228149
T: 6337 3183 | F: 6337 0329 | W:

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