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Closing Date: 22nd July 2017
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Ingram Micro Asia Ltd
Technical Services Engineer (Network & Security)

Reporting to the Technical Services Manager directly, this role is for a Networking & Security Technical Services Engineer with a proven skill set, experience and working knowledge with Networking & Security solutions, hardware and software product portfolio. The role includes day to day duties in the following areas:

  • Ability to identify, analyse and resolve customer’s networking/security issues
  • Perform Network & Security infrastructure implementation and deployment activities
  • Provide escalated support to the customer network/security infrastructure and solution
  • Develop technical configuration and deployment documentation
  • Assist Services Delivery Team with successful project delivery

Requirements:

  • Candidate must possess at least a Diploma in Information Technology or equivalent.
  • Preferably 3 years in Information Technology
  • Receptive to 24/7 standby services support
  • Positive and professional working attitude, ability to work under minimum supervision.
  • Hands-on experience on LAN/WAN and security solutions would be an advantage.
  • Familiar with functionalities of IP networks & routing protocol.
  • Ability to work independently but still an effective team player.
  • Knowledge / Experience in Network Switches/Routers, Firewall, Proxy, Anti-spam and Load Balancer, Polycom, Microsoft Lync would be an advantage.
  • Product certification or network certifications like CCNA/CCNP could be advantages.





 
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