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Closing Date: 17th August 2017
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EPS Consultants Pte Ltd
**URGENT** Telesales x 10 positions

Responsibilities:

 

1. Telesales sales achievement (Individual)

  • Achievement of sales target set by the company.
  • Develop effective Sales pitch based on promotion, policies and product updates.


2. Telesales administration

  •  Achieving target.
  • Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
  • Work around the CORE VALUE (Customer Focus, Challenger Spirit, Team work, Integrity and Person Execellence.


3. Customer Experience

  • Resolve escalated complaints from customers, customer service, sales support team and other sales streams.
  • Be Company Ambassador.
  • Implement company’s Customer Experience policies amongst TeleSales teams (Inhouse and outsource).
  • Assisting Team Leader to Improve CE index and NPS.


Requirements:

  • Minimum GCE 'A' level with at least 6 months' experience in sales
  • Knowledge of internet technology
  • Customer service oriented, target driven and challenge seeking
  • Possess good communication skills and proficient in English language
  • Good communication and listening skills and able to build rapport and trust with customers
  • Able to work shift, weekends and PH

How to Apply
I
nterested applicants please submit your updated resume in MS Word format to Shiori: shiori@eps.com.sg (R1549771)
Please include the following details:
  1. Reason(s) of leaving for past employment(s
  2. Current/Last Drawn and Expected Salary
  3. Notice/Availability Period
*We regret that only short-listed candidates will be notified*





 
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