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Cristofori Music School
Closing Date: 16th August 2017
Outlet Operation cum Sales Executive

Job Summary

Ensure 100% accuracy in performing all daily operations through maintenance of documents, teachers’ assignment as well as handling of enquiries. To increase the sales performance to meet the outlet/ cluster target whilst delivering customer satisfaction through advocating of music courses, musical instruments & events

Duties and Responsibility

Customer Service

  • Provide accurate information / advice on products and services to gain trust and confidence from all customers.
  • Follow up with all customers’ enquires or feedbacks
    • Communicate effectively with colleagues and teachers to ensure the delivery of prompt services to students/ parents

Sales

  • Advocating of music courses to meet the enrolment target.
    • Prospect and perform sales of musical product to meet the sales target.

Operations

  • Comply with all standard operating procedures (SOPs) to ensure operation efficiency and effectiveness.
  • File all documents correctly and neatly for easy retrieval and referral.
  • Maintain 100% accurate and up-to-date lesson schedule for prompt delivery of lesson.
  • Maintain accurate and up-to-date records of all students’ attendance on a daily basis.
    • Maintain 100% accurate and up-to-date records of all daily transactions and account closing.

Job Holder’s Attributes

  • Minimally possess a Diploma in any field
  • Driven and self-motivated individual that is also able to be a team player
    • Possess an attention to detail and ability to adapt to changes
    • Possess good communication skill and great interpersonal skills
    • Ability to work in correlation to retail business demands
    • Passionate about music






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