Closing Date: 16th August 2017

Cycle & Carriage Singapore
Officer - Customer Service (6 months contract)

You will be a member of the customer service team providing high quality service to the customers at our service centre. Your primary focus will be attending to customers' queries via the phone in a professional manner.

* Attend to incoming calls and handle general enquiries
* Schedule and confirm appointments with customers timely
* Collect customers' feedback for continuous improvement in service level
* Using in-house system to update all appointments of servicing and repairs

* GCE ' levels or equivalent with preferably 1 year of call centre/ customer service experience
* Demonstrate good communication skills with excellent customer service attitude
* Well versed in English; fluency in Chinese/ local dialects will be advantageous in order to liaise with Chinese speaking associates

(Only shortlisted candidates will be notified. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage / Cycle & Carriage Singapore, for the purpose of assessing your career application.)

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