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STAFFHUB GROUP PTE. LTD.

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Email : jobs@staffhub.com
MOM Agency License:  07C4255
RCB No.: T06LL0730L

  

 


 

Closing Date: 24th October 2018
Customer Service Executive ($2000 - $3000)

Salary: 2000

Customer Service Executive ($2000 - $3000)

Responsibilities:

Membership servicing and providing top notch service in local and regional leisure related lifestyle requests

Ensure that member requests are attended timely with a friendly approach by phone, e-mail

Modify, change and/or cancel existing requests

Make outbound calls to partners for special requests arrangements

Ensure accurate documentation of communication

Good understanding of member profiles and product knowledge

Make recommendations while communicating relevant news and event updates to interested members

Provide regular update of member profile in CRM

Effectively manage all feedback and complaints
 

Requirements:

At least Diploma in any field

Highly developed sense of integrity and commitment to customer satisfaction.
Demonstrate passion for excellence with respect to treating and caring for customers.
Able to communicate clearly and professionally, both verbally and in writing.






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